Order Management System (OMS)

Centralized control for all your orders across every sales channel

Our intelligent OMS consolidates orders from all your marketplaces, webstores, and retail locations into one unified dashboard. Automate order processing, reduce errors, and fulfill faster with smart routing and real-time synchronization.

  • Multi-channel order consolidation
  • Real-time order synchronization
  • Automated order routing and allocation
  • Smart order splitting and merging
  • Customizable order workflows
  • Order status tracking and updates
  • Automated customer notifications
  • Returns and refunds management
  • Backorder management
  • Order prioritization rules
  • Bulk order processing
  • Order history and analytics

Intelligent Inventory Management

AI-powered stock control across all locations and channels

Keep perfect inventory accuracy with real-time tracking, predictive analytics, and automated reordering. Our AI forecasts demand patterns and optimizes stock levels to prevent overselling and stockouts.

  • Real-time inventory tracking
  • Multi-location stock management
  • Automated stock synchronization
  • AI-powered demand forecasting
  • Low stock alerts and notifications
  • Automated reorder point calculations
  • Purchase order management
  • Supplier management system
  • Stock transfer between warehouses
  • Inventory valuation and costing
  • Product bundling and kitting
  • Inventory reporting and analytics

Warehouse Management System (WMS)

Optimize every aspect of warehouse operations

Streamline warehouse operations from receiving to dispatch. Our WMS increases efficiency, reduces errors, and speeds up fulfillment with intelligent picking routes, barcode scanning, and location optimization.

  • Multi-warehouse management
  • Barcode and QR code scanning
  • Location-based stock management
  • Intelligent picking optimization
  • Packing station management
  • Batch and serial number tracking
  • Expiry date management
  • Goods receiving and putaway
  • Stock cycle counting
  • Wave and batch picking
  • Shipping label generation
  • Warehouse performance analytics

Smart Logistics & Shipping

Multi-courier integration with intelligent routing

Connect with 30+ courier services and choose the best shipping option automatically based on cost, speed, and destination. Generate labels, track shipments, and keep customers informed throughout delivery.

  • Multi-courier integration (Royal Mail, DHL, Evri, Yodel, etc.)
  • Automated shipping label generation
  • Intelligent carrier selection
  • Real-time shipping rates
  • Shipping rule automation
  • Tracking number management
  • Customer tracking notifications
  • Delivery confirmation
  • Failed delivery handling
  • International shipping support
  • Customs documentation
  • Shipping cost analysis

Customer Relationship Management (CRM)

360° customer view and intelligent engagement

Build stronger customer relationships with unified communications, smart segmentation, and automated engagement. Track customer interactions, preferences, and purchase history to deliver personalized experiences.

  • Unified customer inbox (all channels)
  • Customer profile management
  • Purchase history tracking
  • Customer segmentation
  • Automated email marketing
  • SMS notifications
  • Customer loyalty programs
  • Review management
  • Customer feedback collection
  • Support ticket system
  • Live chat integration
  • Customer lifetime value analytics

Advanced Analytics & Reporting

Data-driven insights for smarter decisions

Transform data into actionable insights with our comprehensive analytics suite. Track KPIs, identify trends, and forecast future performance with AI-powered predictive analytics.

  • Real-time dashboard with KPIs
  • Sales performance analytics
  • Inventory turnover reports
  • Channel performance comparison
  • Product profitability analysis
  • Customer behavior insights
  • AI-powered sales forecasting
  • Custom report builder
  • Scheduled report automation
  • Data export (CSV, Excel, PDF)
  • Visual data representations
  • Trend analysis and predictions

Marketplace & Platform Integrations

Connect with 50+ marketplaces and eCommerce platforms

Seamlessly integrate with all major marketplaces and eCommerce platforms. Sync products, inventory, orders, and customer data automatically across all channels.

  • Amazon Seller Central integration
  • eBay marketplace sync
  • Etsy shop integration
  • Shopify store connection
  • WooCommerce integration
  • Magento connector
  • Wayfair marketplace
  • BigCommerce integration
  • EPOS system integration
  • Payment gateway connections
  • Accounting software sync (QuickBooks, Xero)
  • Custom API access

Workflow Automation Engine

Build custom automation with no-code rules

Create powerful automation workflows without coding. Set up if-then rules to automatically handle repetitive tasks, trigger actions, and streamline operations.

  • Visual workflow builder
  • If-then conditional logic
  • Automated order processing
  • Smart inventory updates
  • Email notification triggers
  • Status change automation
  • Price update rules
  • Supplier order automation
  • Customer tagging rules
  • Multi-step workflows
  • Schedule-based automation
  • Workflow templates library

Payment Processing & Financial Management

Integrated payment solutions and financial tracking

Accept payments through multiple gateways, manage transactions, and track financial performance. Support for multiple currencies, automated reconciliation, and comprehensive financial reporting.

  • Stripe integration
  • PayPal gateway
  • Square payments
  • Multi-currency support
  • Automated payment reconciliation
  • Refund management
  • Invoice generation
  • Payment tracking
  • Financial reporting
  • Tax calculation
  • Profit margin analysis
  • Cash flow monitoring

Mobile Apps (iOS & Android)

Manage your business anywhere, anytime

Full-featured mobile apps with complete feature parity. Process orders, update inventory, scan barcodes, and monitor performance from your smartphone or tablet.

  • Native iOS and Android apps
  • Real-time notifications
  • Order management on mobile
  • Inventory updates
  • Barcode scanning
  • Performance dashboard
  • Customer communication
  • Photo capture for products
  • Offline mode support
  • Biometric authentication
  • Team collaboration
  • Push notifications

Enterprise Security & Compliance

Bank-level security with regulatory compliance

Your data is protected with enterprise-grade security measures. We maintain compliance with international standards and regulations to keep your business secure.

  • SOC 2 Type II certified
  • GDPR compliant
  • PCI DSS compliant
  • End-to-end encryption
  • Role-based access control
  • Two-factor authentication (2FA)
  • Audit log tracking
  • Data backup and recovery
  • IP whitelisting
  • SSO integration
  • 99.9% uptime SLA
  • 24/7 security monitoring

Expert Onboarding & Support

Comprehensive training and 24/7 assistance

Get up and running quickly with our dedicated onboarding team. Access comprehensive training resources, certification programs, and round-the-clock support whenever you need help.

  • Dedicated project manager
  • Personalized onboarding plan
  • Data migration assistance
  • Role-specific training
  • Video tutorials library
  • Interactive webinars
  • Certification program
  • 24/7 email support
  • Live chat assistance
  • Phone support
  • Knowledge base
  • Community forum access

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